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Customer Relationship Management

Customer Relationship Management DatabaseCustomer Relationship Management software is critical for companies to interface with a larger clientele. Without effecient CRM software, companies wouldn't know who is what from where. If you have more than ten clients you work with, you need some type of database for your clients.

What is CRM? Customer Relationship Management, in its simplest definition, is a customer database. But CRM is more than just a database or software. Customer Relationship Management is a strategy widely used in sales and has been recently growing in popularity in many other industries. CRM helps companies acquire, convert and maintain leads through software and relational data.

And following with the open source Clear Results strategy, SugarCRM is the CRM technology of our choice. SugarCRM is one of the most powerful open source customer relationship management database systems available today. You can integrate SugarCRM with your website to be hosted at the same place.

Your business integrates with clients and if your business doesn't have a clear, organized way of integrating with your clients, you will lose clients. The benefits of using online CRM software are limitless, but we will list some of the greatest benefits to you:

  • Available anywhere with an internet connection
  • Secured with user-level access
  • Redundant information and integrated data backups
  • Contact form submissions directly to your database
  • Share contacts between offices
  • Integrate with shopping carts and internet forms

Contact Clear Results for a demo of SugarCRM hosted on our Cloud servers.

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